Key To Key Call Backs

Key To Key Call Backs


ADVANCED SALES TRAINING

June 22-23rd - Houston TX

Days
Hours
Minutes
Seconds

Enrollment is closed!

Cost to change your life:

$2,500 a seat 

100% Money Back - You don't like it? Don't pay!


Get ready to revolutionize your automotive repair business with strategies that have perfected the business model of car repair. Achieve unprecedented sales numbers and deliver exceptional customer service — Guaranteed!

Sign up today!

Are you ready to stop treating your business like a hobby?

In this weekend program, you'll discover how to build rock-solid customer trust while perfecting the techniques of Speed of Service and Speed of Sales. It will Change your Life!

Course Highlights

Auto Shop Answers Training Course Overview

Get ready to revolutionize the way you think about automotive repair. We have not just enhanced, but mastered, the concept of car repair. With monthly revenue figures over $1 million, our system guarantees exceptional customer service and unprecedented sales numbers.

What You'll Learn

Initial Customer Engagement

  • ​Meet and Greet Tactics
  • ​New Customer Introduction
  • ​Shop Tour

Selling Before Seeing

  • ​Understand how we secure a sale before even looking at the car.​

From Polaroids to Digital

  • ​Evolution of visual sales aids from Polaroid pictures to digital images and videos.

15-Minute Show and Sell Process

  • ​Speed of service and how to complete a full assessment within 15 minutes.

Predicting Customer Reactions

  • ​40 years of recorded phone calls to predict customer reactions.

Sales Toolkit

  • Customer History with Carfax
  • ​ChatGPT
  • ​Repairpal
  • ​Five steps for ​inspections

Overcoming Objections

  • How to handle common customer objections efficiently.
  • The Power of Follow-Up
  • Auto shop callbacks
  • ​Callback Strategies for missed sales and customer satisfaction.

Board Management

  • ​The Vehicle Tracking System
  • ​Customer Updates
  • ​Best Price Negotiation for Parts

The Rack Attack Will Blow Your Mind!

In 15 minutes every car every time gets a full comprehensive inspection on the speed rack. Since 1986, this inspection process has been a key foundation for Todd's  Auto Shop Concept. Some of the technology has changed, they don't use Polaroid cameras anymore but the process and results remain the same. In minutes, pictures and videos capture problems to be presented to the customer and are immediately recorded in Tekmetric. Once inspected the car is off the lift and in the parking lot while recommendations are presented to the customer.


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